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Contacting Simply During COVID-19 Crisis

As a valued customer, we would like to outline Simply Insurance Services response to the Covid-19 crisis.

We feel it is important to support the Government in their endeavours to bring this situation to an early conclusion.

To ensure the safety of our employees and our customers, we have activated a working from home environment for the foreseeable future, in line with social isolation requirements. However, this may in turn have an affect on our service levels, especially call waiting times.

At this time we are anticipating a 24 hour turnaround for all email enquiries subject to volumes.

The preferred and most efficient method of contacting us is by email.

Should it be necessary for us to speak to you, we will contact you by phone or email as appropriate, we would appreciate it if you can ensure all your contact details are up to date, there is no need to call in, just email [email protected]


Please see below a definitive list of the email addresses relative to your query:

New Business Quotations - [email protected]

Renewals/Adjustments – [email protected]

Driving Tuition - [email protected]

Driving Tuition Claims – [email protected]

All Other Claims - [email protected]

Admin/Customer Services – [email protected]

Fleet Quotations - [email protected]

Credit Control/Accounts – [email protected]

You can help us by only calling Simply Insurance if it is absolutely necessary to do so, for example if you have;

- Your policy is due for renewal in the next 24 hours
- An alteration to your policy is needed in the next 24 hours

MID (Motor Insurance Database) updates are to be done through our Website using the following link:

https://www.simplyinsurance.co.uk/midupdate.html

We are very sorry for any inconvenience that may be caused at this time and we thank you for your patience.

We hope all of our customers keep well during this uncertain time.


Simply Insurance Team
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Simply Insurance Services Limited are an Independent Insurance Intermediary and was established in January 2000. Our independence allows us the freedom to search the market to find the right products, to suit our customers' changing needs. Our business is committed to Customer Care, ensuring that you, our valued customers are satisfied with not only the products we sell but the way we sell them and the continued service we provide. We are authorized and regulated by the Financial Conduct Authority (FCA No: 310607). Visit www.fca.org.uk or email them here... CONTACT
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Simply Insurance Services Limited is registered in England and Wales at 162-164 High Street, Rayleigh, Essex, SS6 7BS, company registration number 03904070.
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